Looking Glass is a people development organisation for businesses who want to invest in leadership, transform culture and deliver outstanding performance.
We believe many organisations have untapped potential. We also realise that the day-to-day pressures of working in an organisation can leave little time to step back and formulate changes in direction. That’s where we come in.
To help realise potential, we immerse ourselves in understanding both the commercial goals and the culture so we can analyse performance and create programmes that are right for you.
We combine our passion for people development and innovation with our operational and commercial expertise, resulting in a strong track record of delivering lasting change and sustainable results.
“We like working with Jon because he doesn’t just ‘train’, he works to understand our requirements and offers specific solutions. We saw great results from the ‘high performing teams’ program Jon supported. Jon worked on a one-to-one basis with our management team to understand individual challenges and then delivered tailored coaching to build a performance mindset. This helped us develop routines that have continued to drive great results long after the program completed.”
“It's rare that you come across stand out coaching talent like Jonathan. I had the pleasure of working with him to deliver coaching and feedback. We worked collaboratively with several project teams. I was always in awe of Jonathan's ability to command a room and get people on board with ideas, even people who were initially on completely different pages… Talk about motivating a team! As a team member or a leader, Jonathan earns my highest recommendation.”
“We partnered with Jon to develop a customer centric telephony upskilling programme supported by manager development and coaching. Results focussed mixed with a creative eye for improvement, Jon consistently went above and beyond to support an uplift in manager competence and resulting performance improvement. Results were clearly measured, challenged and reviewed. Jon was exceptionally easy to work with, flexible and adaptable to our business needs and ever-changing environment. As a result of the outcomes of the UK delivery we engaged Jon on a group wide high performing teams programme where a similar experience was achieved. We continue to partner with Jon on improving operational performance.”
“I worked with Jonathan on product launches in several countries and can categorically say he’s one of the best I’ve worked with in terms of training and people development. He fully understands the psychology of learning and development and always puts people first. A great trainer and great all round guy.”